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The Investigate section holds the project’s records. Accounts lists each account with its decision, scores, lists and rule hits. Sessions lists each session with the network, device and location Verisoul observed. Every account opens into an investigation page that brings its signals, linked accounts, rule hits and sessions together. For what each score and signal means, see Scoring Overview and Account vs Session.

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Tables

Quick search on Accounts matches account ID, email, multi-accounting group, phone and username. On Sessions it matches a full session ID, part of an account ID, or the account’s email. A search covers every date the table holds, regardless of the date range. To find sessions by IP address, filter the Network IP column. Ask AI in the search box turns a sentence into filters and a sort. See AI Agent.

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Downloads

Downloads include every row that matches the current filters, date range and search, up to 5,000,000 rows, with all fields including hidden columns and account metadata. Downloading needs Export data (Analyst and above).

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Bulk actions

Selecting rows on Accounts enables: Selecting all rows applies the action to every account matching the current view, up to the limit.

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Account investigation

The account page shows the account’s score, decision, identifiers, lists, metadata, first and last seen dates, and countries. From here you can Analyze with AI, add or remove the account from lists, or delete it.

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Account Signals

Risk Flags groups the account’s signals by multi-accounting, bot, device, network and volatility. A flag is high above 66% and moderate above 33%. Volatility flags use counts: Email Signals shows the email’s risk score, domain details, and trust and risk signals. Run Email Intelligence submits the address for deeper analysis, which is billable. See Email Intelligence. Multi-Accounting shows linked accounts:
  • The graph draws the 50 strongest links. The table beside it lists up to 1,000.
  • A dashed line marks an account linked only by Apple Device Check. These are left out of Total Linked.
  • Linked to blocked user is true when a linked account is on a list whose name contains “block” or “banned”.
See Multi-Accounting for how links are made. Hit Rules lists the 100 most recent rule hits for the account.

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Session Signals

The account’s sessions from the last 89 days (up to 1,000), a map of their IP locations, and breakdowns of top ISPs, risky network connections, devices, languages, time zones and browsers. Risky network connections are sessions with a bot, proxy, VPN or datacenter score above 50%.

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Verifications

For organizations with verifications, lists the account’s ID Check and Face Match sessions. See Reviewing Verifications.

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Session details

A session opens in a side panel with its source (web, iOS or Android) and SDK version, risk flags and risk signals, rule hits, location, network, device, mobile details for app sessions, and behavior counts such as clicks, key presses and touches. Search in the sidebar, or the / key, finds accounts across the project by ID, email, phone or username.

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Permissions

Admins have every permission. See Managing Users.

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Need Help?

If you have any questions about accounts and sessions, please contact our support team at support@verisoul.ai.